AES Global are a multi award-winning company who are widely recognized as one of the leading forces globally in wireless access control.
If you want to join a fast growing innovative manufacturing company who prides themselves in delivering a positive company culture, then we want to hear from you.
Responsibilities Include:
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Answering technical calls related to our products.
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Provide website chat, telephone and email support to customers, including troubleshooting and analysis of data to recommend solutions to problems.
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Testing and troubleshooting of products.
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Providing technical support to other internal departments when needed.
Experience:
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Experience working in a similar manufacturing environment and knowledge in electronics background would be an advantage.
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Experience in a technical customer support role.
Desired Criteria:
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IT enthusiast or prior background in an IT role.
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Full training provided.
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Company is a multi-award-winning company who is widely recognized as one of the leading forces globally in wireless access control.
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At Company, we offer a modern working environment along with a competitive salary.
Who we are looking for:
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An individual who is a problem solver that can provide a high level of technical expertise alongside organizational skills.
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The ideal candidate must have communication skills and should demonstrate phone mannerisms.
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Act as an ambassador who lives and breathes our company culture.