AES Global are a multi award-winning company who are widely recognized as one of the leading forces globally in wireless access control.
If you want to join a fast growing innovative manufacturing company who prides themselves in delivering a positive company culture, then we want to hear from you.

 

Responsibilities Include:

• Answering technical calls related to our products.

• Provide website chat, telephone and email support to customers, including troubleshooting and analysis of data to recommend solutions to problems.

• Testing and troubleshooting of products.

• Providing technical support to other internal departments when needed.

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Experience:

• Experience working in a similar manufacturing environment and knowledge in electronics background would be an advantage.

• Experience in a technical customer support role.

Desired Criteria:

• IT enthusiast or prior background in an IT role.

• Full training provided.

• Company is a multi-award-winning company who is widely recognized as one of the leading forces globally in wireless access control.

• At Company, we offer a modern working environment along with a competitive salary.

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Who we are looking for:

• An individual who is a problem solver that can provide a high level of technical expertise alongside organizational skills.

• The ideal candidate must have communication skills and should demonstrate phone mannerisms.

• Act as an ambassador who lives and breathes our company culture.